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Specialization  >> CONSUMER PROTECTION

 

In India, the concept of consumer protection is not a novice concept. Reference to the protection of consumers interest against exploitation by trade and industry adulteration were made punishable in Kautilya’s ‘Arthashastras’. However an organized movement to safeguard the interest of consumers, is a recent phenomenon. The consumers have to be aware not only of the commercial aspects of sale and purchase of goods, put also of health and security aspects. "Consumer Protection Law" or "Consumer Law" is considered to be an area of public law that regulates private law relationships between individual consumers and the businesses that sell those goods and services. Consumer protection covers a wide range of topics, including but not necessarily limited to product liability, privacy rights, unfair business practices, fraud, misrepresentation, and other consumer/business interactions. Consumer protection laws are designed to ensure fair competition and the free flow of truthful information in the marketplace. The laws are designed to prevent those businesses that engage in fraud or specified unfair practices from gaining an advantage over competitors and may provide additional protection for the weak and those unable to take care of themselves. Consumer Protection Laws are a form of government regulation which protects the interests of consumers. For example, a government may require businesses to disclose detailed information about products, particularly in the areas where safety or public health is an issue, such as food. Consumer protection is also very closely linked to the idea of "Consumer Rights" (that consumers have various rights as consumers), and to the formation of consumer organizations which help consumers make better choices in the marketplace. Consumer interests can also be protected by promoting competition in the markets which directly and indirectly serve consumers, consistent with economic efficiency. Consumer protection can also be asserted via non-government organizations and individuals as consumer activism. Such laws deal with credit repair, debt repair, product safety, service contracts, bill collector regulation, pricing, utility turnoffs, consolidation, personal loans that may lead to bankruptcy and much more.

 
 
 

 

   
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