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Grievance Redressal Mechanism

Institutional Student Grievance Redressal Committee (ISGRC) : Where a complaint does not relate to any academic department, centre
or common facilities the complaint may be referred to the Institution Student Grievance Redressal Committee.

Submission of Complaint Review of Complaint Appeal of Complaint

1. Registrar, RGNUL, Chairperson The ISGRC shall send its report with Appeal against the decision

2. Dean Students' Welfare - Member recommendations if any to the Vice- lies with the ombudsperson
3. Two Senior Academic Faculty Members Chancellor alongwith the copy to the nominated by the State
nominated by the Vice- Chancellor - Members aggrieved student within a period of Government
4. A Student Representative nominated by the 15 working days from the date of
Vice-Chancellor based on academic merit/ receipt of grievance

excellence/co-curricular activities - Member

Departmental Student Grievance Redressal Committee (DSGRC) : A complaint by any aggrieved student relating to a department, centre
of the University or common facilities shall be addressed to Departmental Student Grievance Redressal Committee to be constituted at

the level of department/centre as the case may be.

Submission of Complaint Review of Complaint Appeal of Complaint

1. Head of Department/Centre/ Common Facilities - Chairperson The DSGRC shall send its Appeal against the
2. Two Professors from outside the epartment/Centre to be report with recommendations decision lies with
nominated by the Vice-Chancellor - Members
if any to the Vice-Chancellor the ombudsperson
3. A member of faculty well versed with mechanism of
alongwith the copy to the nominated by the
Grievance Redressal to be nominated by the Chairperson -
aggrieved student within a State Government
Member
period of 15 working days
4. A Student Representative nominated by the Vice- Chancellor
based on academic merit/ excellence/co-curricular activities - from the date of receipt of

Member grievance

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PROSPECTUS 2021